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About (Experiences)

Refers to important information that is required in order to complete the “informative” aspect of the product.

Updated over 3 weeks ago

Certain data inserted in this section will appear on guest facing elements (widget, email notifications sent to all involved parties, Guest App) and on the back-office booking process (through the dashboard BOOK NOW).

To create and add a new Experience complete all required fields.

  • Experience Name: This field will be populated automatically with the data inserted in the Experience section of the How to Create a New Experience guide.

    Note: This will be the name that will be displayed for the experience. It can be up to 120 characters long and should be unique.

  • Private: Activate if the Experience is private. In this case, availability will be blocked after the experience is booked once, regardless of the capacity.

    Example: If there is availability for 100 places and 10 are booked by John Smith, the remaining 90 places are blocked and cannot be booked.

    Public (or semi-private): Can be booked until the maximum capacity of the experience has been reached.

    Example: If there is availability for 10 places, 2 can be booked by John Smith, 4 can be booked by John Doe and 4 can be booked by Mike Adams – all different unassociated customers.

  • Minimum Participants per Booking: Enter the minimum quantity of participants that a customer can book.

  • Maximum Participants per Booking: Enter the maximum quantity of participants that a customer can book.

  • Meeting Point: Select the location that applies to the product from the available options. Alternatively, create a new location by selecting “Create New”.

    Note: A new location can also be created from section More > Locations.

  • Tag(s): Select the tag(s) to be associated with the specific product.

    Note: As the tag section is mandatory, there is always a pre-selected default tag associated with the specific product. Example: If an “Experience“ is created, then the tag “Experiences“ will be pre-selected by-default. If a “Service“ is created, then the tag “Services“ will be pre-selected by-default.

    Usability/Display: The tag(s) allow for the specific product to be better segmented and easily located. The “Tags“ will appear as a filter option on the back-office booking process (through the dashboard BOOK NOW) and on the online booking process (through the widget) and can be used in order to easily search and locate products that have been associated with a specific tag(s).

  • Product Duration: Specify the duration of the product, enabling API-based filtering by duration. For internal use only-not shown on widget.

  • Notes: Complete if extra information is needed on the product.

    For internal use only-not shown on widget.

Click SAVE once done.

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