Schedule(s) must be created/inserted in order to enable the product to be bookable.
Important note:
Restaurants should not have a shared/common schedule as they don't have shared availability. Each Restaurant should have a unique schedule.
How to use
Click on Add new to create and add a new Schedule.
Then, complete the required fields in the Info*, Schedule* and Dependencies* tab. Fields marked with an asterisk * are mandatory and cannot be skipped.
Alternatively, if applicable, select from the existing schedules that have already been created.
Info*
Complete the required fields (i.e. name, duration, etc.).
Name: Enter the name of the schedule.
Active: Activate or deactivate the schedule. In order for a schedule to work it needs to be active.
Duration: Enter the duration (in hours and minutes) of the experience.
Last-minute Booking: Enter the time frame after which the experience cannot be booked.
Example: If 4 hours are selected, bookings are not permitted less than 4 hours prior to the experience’s start time.
Note:
This functionality is applied only to online bookings made through the widget. It is not applicable to back-office bookings.
Usability: Select whether the schedule will be available for Online bookings (i.e., customer generated bookings made through the widget), Offline bookings (i.e., back-office bookings made through the dashboard BOOK NOW) or Both (Online/Offline).
Note:
A schedule that is set offline will not be displayed on the widget and therefore not available for the customer to book.
Schedule *
Complete the required fields (i.e. calendar availability type, time allocation).
Calendar Availability Type: Select between the available options that apply to the schedule:
1) Season: Define a season by selecting the start and end date.
Example: From June 1, 2022 to October 31, 2022
Days: Select on which days of the week the schedule is to be applied.
2) Fixed Dates: The experience is available on specific date(s).
Example: June 1, June 8
Time Allocation: Select between the available options that apply to the schedule:
1) Time Period: Define a time period by selecting the start and end time and indicating the required interval.
Example: From 9 a.m. to 5 p.m. every 30 minutes.
24 Hours: This option allows bookings of the activity on a 24-hour basis.
First Available Start Time: Select the starting time of the schedule.
Last Available Start Time: Select the last available starting time of the schedule.
Note:
Keep in mind that the designated last available start time is bookable (i.e. if the last available start time is set for 5 p.m., this time slot will also appear on the calendar).
Example: If a service that has a duration of 2 hours is available from 9 a.m. to 5 p.m., the last available start time of the activity should be set to 3 p.m. and not 5 p.m.
Interval (in minutes): Enter the time interval (in minutes) at which time slots will be displayed.
Example: If 15 minutes is entered, then the service will be available every 15 minutes between the designated First Available Start Time and the Last Available Start Time.
2) Fixed Hours: The experience is available on specific time(s).
Example: 9 a.m., 11 a.m., 5 p.m.
Start Times: Select the specific starting time(s) of the schedule.
Example: 08:30, 09:00 etc.
Dependencies
Refers to specific factors that may affect the actual availability of the schedule. Dependencies vary depending on the product type.
1. Dependencies per session
Availability is limited to the designated number of participants inserted.
This does not allow for the Table Management function to be used.
Maximum Number of participants: Enter the maximum number of participants that can be served per time slot for the specified restaurant.
Example: If 15 is entered, then up to 15 customers can be served per time slot (i.e. up to 15 customers can be served at 18:00, up to 15 customers can be served at 18:30, etc.)
2. Dependencies per table
Availability is limited to the designated table(s) within the entire restaurant.
This allows for the Table Management function to be used.
Area: Select the area of the restaurant to be associated to the particular schedule.
Table: Select the table(s) associated with the selected area.
Capacities (Applicable only to Restaurants)
Capacities are automatically created when specific fields of the schedule have been completed (First Available Start Time, Last Available Start Time, Interval, Number of participants) and can be found under More > Capacities.
More details on Capacities can be found here: How to Manage your Restaurant's Capacities.
You can preview the product by clicking on the Preview button.
Once you have configured Schedules, you can move on to the Pricing section.