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Benefits of PMS integration

PMS integration unlocks key features while streamlining operations and enhancing guest satisfaction.

Updated over 2 weeks ago

Integrating the Business's PMS with Triparound unlocks powerful features like email automation, guest guides and advanced profiling, enhancing operational efficiency and guest satisfaction. Discover how this integration drives better management and increased revenue.

Streamlined Operations

Integrating the PMS with Triparound helps to automate and streamline business operations. This reduces manual tasks, minimizes errors, and improves efficiency in managing activity reservations, marketing activities and more.

Improved Guest Experience

A PMS integration can enhance the guest experience by streamlining processes and making the guest journey smoother. For example, at the checkout stage of the Triparound booking process, customer data is automatically prefilled simplifying the process for both the guest and the business user, leading to a quicker and more efficient booking completion.

Real-Time Data Syncing

Integration ensures that data, such as room number, reservation id and guest information, are updated on Triparound, leading to better decision-making, accurate information and enhanced customer service.

Data Accuracy

Integrating your PMS with Triparound and by using the Triparound Guest Validation process helps eliminate human error during the booking process by automatically pre-filling customer data during the reservation process.

Unlock additional features like Email Automations, Guest Guides and advanced Guest Profiling

By integrating the PMS with Triparound, advanced functionalities that enhance guest engagement and streamline operations can be fully leveraged - capabilities that, while technically available, cannot be utilized to their full potential without a PMS integration.

For example, automated email marketing campaigns (e.g., pre-arrival emails, promotional offers, post-checkout follow-ups), personalized Guest Guides (with local recommendations, services and hotel amenities) and sophisticated guest profiling tools by using the Participants fields can be utilized.

These features enhance guest engagement, improve communication and deliver personalized experiences, ultimately leading to higher guest satisfaction and increased loyalty.

Enhance dining efficiency with Restaurant booking rules

Implement specific restrictions related to restaurant bookings during a customer's stay to ensure a seamless and efficient dining experience. These Restaurant Rules help manage reservations effectively, ensuring guests enjoy a smooth and hassle-free visit.

Note:

Restaurant Rules are predetermined and can become available only once a PMS integration is enabled.

Please contact your Customer Success Manager to activate the Restaurant rules for your account.

For more information on the Restaurant rules, click here.


More information about the PMS integration can be found here. To initiate the PMS automated data export process click here.

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