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Where are participant fields stored?

Find out where the participant fields applied to a product are saved.

Updated over a month ago

The Participant Fields refer to specific fields that can be added to capture essential information for each individual participating in an experience or activity (e.g. Allergies, Health issues).

These fields are pre-set and when applied to a product, they allow customers or back-office users to input the required information during the Checkout stage of the booking process.

Where participant field(s) are stored

1. Customer information

If the Customer is also a participant, then the information captured for the Customer (meaning the individual making the booking) will be saved within the Customers section under the Guest profile and Edit Info tab.

2. Participant information

The information captured for the participant(s) (if they are not the Customer) will be saved within the Customer's profile under the Associations tab.

More specifically, by selecting the Edit action found within the Actions button, the relevant information of the participant is shown.

Note: If a new participant was created during the booking process, this new participant will also be saved under the Associations tab.


Click on the following link to find out more about the Participant Fields.

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