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The supplier is not able to publish a product to a Business

This article describes the possible reason why the supplier cannot publish and share a product to a Business.

Updated over a month ago

Table of Contents

1. Share button not available on the product's setup page on the Supplier's account

If a Supplier reported that they cannot share a product with your account, it is likely that the agreement created on the Business account is currently Inactive.

Proceed as follows in order to resolve this issue:

  • Proceed to the Suppliers section and select the specific supplier.

  • Once within the specific supplier's profile, click on the agreement's status and select Active.

  • Once the agreement is activated, inform the supplier to refresh their page and try to share their product again.


Click on the following link to learn more on How Suppliers can share their products.

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