Triparound

This article outlines the possible reasons a product may not be visible to a specific user and provides guidance on how to resolve them.

Why a product cannot be found on an account

This article describes the possible reason why the supplier cannot publish and share a product to a Business and how to resolve it.

The supplier is not able to publish a product to a Business

This article describes the reason why the specific error message appears during the back-office booking process.

Error message: "Please check Supplier agreement status"

This article outlines the possible reasons a partial refund may not be available for a transaction and provides guidance how to resolve them.

Why a partial refund cannot be issued for a transaction

Learn the possible reasons why you may be unable to log into your Triparound account and how to resolve them.

Why can't I log into my Triparound account?

This article describes the possible reasons why you cannot see your products on the widget and how to resolve them.

Why can't I see my products on the widget?

This article outlines the possible reasons why product availability is not displayed or not functioning properly on the widget calendar and how to resolve this.

Why product availability is not showing or working properly on the widget calendar

This article outlines the possible reasons why a product created by a Supplier may not appear in the Business product inventory, along with suggested resolutions.

Why a product created by a Supplier cannot be found

Learn why a ticket scan is slow or unsuccessful and how to resolve the issue.

Why a ticket scan is slow or fails?

Access guidance for resolving common issues encountered while using the platform.

Troubleshooting

Go to triparound.com

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.