Payments provides an overview of all invoices and payments made to Triparound. It includes invoice details, payment status, invoice downloads and payment analysis for Usage Payment invoices.
To access Payments, click the User icon in the top right corner, select My Company and then select the Payments tab.
Alternatively, access Payments from the bottom of the Plan & Billing section.
Table data explained
The Payments table displays the following information:
ID: The unique ID number of the invoice.
Amount: The total amount of the invoice.
Type: The type of invoice:
Usage Payment
Covers the costs associated with bookings executed during the invoicing period. This means the booking is charged when the service or experience takes place, rather than when the booking is initially created.
The invoice is issued quarterly and includes:
Booking fees as agreed in the contract
Applicable third-party charges, including:
Bank transaction fees, shown as prepaid on the invoice as they are paid when the booking is made
Notifications integration fees (e.g., WhatsApp and SMS)
The following booking statuses are included in the Usage Payment:
Confirmed
Pending
Arrived (Confirmed)
No Show (Confirmed)
Hold
Closed (Confirmed)
Subscription Payment
Covers the applicable subscription fee, which is invoiced and paid upon commencement of your partnership with Triparound, in accordance with the terms of your contract.
Status: The current payment status of the invoice:
Paid: The invoice has been fully paid.
Pending: Payment has not been completed yet.
Date: The date on which the invoice was issued.
Actions: Refer to the actions associated with each specific invoice.
Actions on an invoice
By clicking the Actions button on an invoice, the below options become available:
Export to PDF
The invoice will be automatically downloaded in PDF format.
Payment Analysis
The Payment Analysis of the invoice will be displayed. This analysis is available only for Usage Payments and provides a summary of the invoice at the top of the screen, followed by details of the bookings included in the invoice.
The invoice summary displays the following information:
Payment ID: The ID of the invoice.
Amount: The total amount of the invoice.
Bookings: The number of bookings included in the invoice.
Online Bookings Service Fee: The service fee for online bookings included in the invoice.
Offline Bookings Service Fee: The service fee for offline bookings included in the invoice.
Bookings Bank Fee: The bank fees associated with the bookings included in the invoice.
The table with the booking details displays the following information:
#: The ID of the booking.
Total: The total amount of the booking.
Paid: The amount paid by credit/debit card for the booking.
Note: This amount is automatically populated when payment is processed through one of Triparound’s available card payment gateways (e.g., Stripe, EveryPay). It can also be entered manually by a back-office user. If no payment is processed or entered manually, the default value is €0.00.
Refunded: The amount refunded for the booking.
Note: This amount is automatically populated when a refund is processed through Triparound.
Service Fee: The service fee associated with the specific booking.
Bank Fee: The debit/credit card fee applied to the booking/transaction, based on the payment gateway’s fees.
Date: The date on which the specific booking was created.
To view a booking, click the Actions button for the booking and select View. The booking page will then be displayed.
See also: Validate the Plan & Billing information