Customers can access the Guest App by clicking the relevant link included in the email notification received when making a booking.
The Guest App link can also be shared with customers separately through other communication channels.
Guest App login validation
By default, accessing the Guest App does not require guest validation. Customers can access their itinerary by clicking the Guest App link.
If Guest App login validation is enabled, customers must enter the information configured by the Business during the Guest App setup to access their itinerary.
Depending on the validation options selected by the Business, the following information may be required:
Email address or Last name
AND
Reservation ID / Trip ID and/or Room number.
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