Suppliers refer to external individuals or organizations that provide services for the fulfillment of an experience or service.
Adding Suppliers in Triparound automates communication, centralizes supplier management, streamlines payments and clearly defines product ownership. As a result, Businesses and Suppliers can collaborate more efficiently, reduce manual work and improve the overall booking process.
Key benefits
Automated communication
Triparound automates communication between Businesses and Suppliers through email notifications, SMS and WhatsApp.
Businesses benefit from faster response times, fewer manual follow-ups and improved booking efficiency, while Suppliers can quickly accept or reject bookings or propose alternatives, helping both parties manage bookings more efficiently.
Centralized supplier management
Triparound provides a central hub for managing supplier relationships and agreements.
Businesses can store and track supplier agreement details, including commission type and commission amount, ensuring greater operational clarity and supporting faster, more accurate payments.
Suppliers benefit from greater transparency and have access to the information relevant to their business relationship with each Business.
Learn more here: How to set up Suppliers
Supplier dashboard and booking management
Each invited Supplier gains access to their own dedicated Triparound dashboard, where they can manage only the products and bookings assigned to them.
From their dashboard, Suppliers can accept or reject bookings, cancel bookings when necessary and propose alternatives. This reduces manual communication, speeds up booking handling and enables Businesses and Suppliers to collaborate more efficiently.
Faster product setup and reduced workload
Suppliers can create their own products and share them with as many Businesses as required.
This reduces the workload for Business teams, ensures products are configured correctly from the start and speeds up the process of making products available for bookings.
When a Supplier owns a product, they maintain control over core configuration such as availability and pricing, while Businesses can still manage specific fields, including the Product Name, Content & Media section and other supported elements. This ensures accurate product information while giving each party control over the areas they are responsible for.
Learn more here: Understanding the data flow when a product is shared by the Supplier
Flexible payment management
Businesses can configure whether individual Suppliers are allowed to receive payments directly from Customers.
This flexibility simplifies payment management, supports more efficient payment workflows and can speed up supplier settlements.
Enhanced reporting and insights
Businesses can filter Triparound reports, including Bookings, Sales and Transactions by Supplier to identify top-performing Suppliers, monitor supplier performance and access valuable booking and sales insights.
Suppliers also have access to dedicated reports, such as Refunds and Transactions, through their own Triparound dashboard, giving them visibility into the bookings associated with their products.
