Finding a specific ticket helps access booking and participant details faster, improve ticket management, and support timely responses to customer requests.
The Tickets section provides search and filtering options that make it easier to locate the required ticket, even when managing a large number of bookings.
How to locate a specific ticket
To locate a specific ticket, follow these steps:
Step 1: Navigate to Tickets from the left-hand menu.
Step 2: Click Filters to open the advanced search options and select Ticket ID.
Step 3: Enter the required Ticket ID (e.g., Bgh7P3z2IzMrnk) and select Search.
Additional filters can also be used to refine the search, including:
Booking ID
Customer name
Check-in status
Check-in date
Product name
Event date