Capturing more bookings starts with creating timely, personalized and seamless guest experiences. With Triparound, every touchpoint - from pre-arrival communication to in-stay engagement - becomes an opportunity to inspire action and convert interest into revenue.
Leveraging the platform’s tools strategically can help elevate the guest journey and turn simple interactions into meaningful engagement, and engagement into revenue.
1. Guest App
Deliver an interactive, high-converting guest experience in one centralized environment.
The Guest App serves as a dynamic digital itinerary where guests can view, manage, and book experiences and services seamlessly. It centralizes all trip-related information while also acting as a powerful channel for driving additional revenue.
Upselling sections within the Guest App can be used to promote additional products and services in a visually engaging format. When combined with strategically placed booking buttons, guests are enabled to easily explore and confirm experiences and activities, reducing friction and increasing conversion rates.
The Guest Guides feature further enhances the experience by replacing traditional static PDFs with dynamic, interactive content. This allows important trip information to be presented in an organized, accessible and engaging way.
Guest Guides can be created and shared directly through the Guest App, and each guide can be associated with one or more units and included within the guest’s itinerary. This improves communication, enriches the guest experience and creates additional opportunities to drive bookings.
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2. Marketing email templates
Stay connected with your guests and influence their decisions before they even arrive.
The Email Templates functionality enables the sending of targeted sales and marketing emails - either manually to individual guests or automatically based on specific triggers (e.g. 7 days before their check-in). This ensures that offers reach guests at optimal moments, increasing the likelihood of conversion.
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3. Propose bookings
Convert personalized recommendations into confirmed bookings with minimal effort.
The Propose functionality allows tailored booking suggestions to be sent directly to guests. By presenting relevant experiences and services aligned with guest preferences or itinerary details, personalized touchpoints are created that naturally encourage engagement and booking activity.
Learn more here: How to propose a booking using the BOOK NOW button