Triparound

Learn how to manage bookings, guest profiles and itineraries to enhance guest experience and optimize operations.

Manage your Customers

The Dashboard section displays useful information regarding the performance of the products.

How to manage your Dashboard

The Calendar displays bookings in a calendar view, allowing the business to view and edit them.

How to manage your Calendar

Use the Bookings section to view, search, filter, update and manage customer reservations from a single location.

How to manage your Bookings

Access all booking information and available actions from a single location, enabling faster updates, improved visibility and more efficient booking management.

How to view and manage booking details

The BOOK NOW function allows users to complete a booking for a product through the Triparound platform quickly and easily.

How to make a booking using the BOOK NOW button

Learn how to create a back-office booking when the customer’s email address is not available, while maintaining accurate customer records and avoiding duplicate profiles.

Making a back-office booking without a customer email: What you need to know

Describes what each status in bookings means and how it is used.

Booking Statuses Explained

Refers to how a specific session of a single booking transaction can be edited in terms of date & time and /or price.

How to edit a specific session of a booking

Learn how to edit a transaction (regardless of the booked slots) in terms of date & time, price and customer details.

How to edit a transaction

This feature allows for alternative booking options to be sent to customers in case a booking request cannot be accommodated.

How to send Alternatives

Learn how customers can pay online for their booked activities/experiences using their credit card.

How customers can pay online

Learn how to make a refund to the customer in case payment has been made online by credit/debit card.

How to make a refund to the customer

Find out how to manually indicate that payment has been received for a specific booking.

How to indicate payment for a specific booking

The BOOK NOW function allows the Business to propose a booking to the customer through the Triparound platform.

How to propose a booking using the BOOK NOW button

A supplier can be allocated manually to a booking allowing the business to better manage suppliers and determining the booking flow.

How to manually allocate a supplier to a booking

Learn how to use a "hold" (or option) to facilitate the successful completion of a booking.

How to use a "hold" (or option) in bookings

The “Archive Booking” function allows Triparound users to “hide” bookings from customers and within the Triparound platform.

How to Archive bookings

Learn how customers can be validated during the booking process to create a more efficient user journey.

How customers can be validated during the booking process

A complete guide for the Concierge Team - Learn how to make and manage bookings.

Manage your Bookings

This section provides essential information about clientele and allows for the effective creation and management of customer profiles.

How to manage your Customers

All you need to know about managing your customer database.

Manage your Guests' Profile

Here you will find a step-by-step guide on how to create a new itinerary on Triparound.

How to create a new itinerary

This section provides an overview of all itineraries along with relevant information, enabling businesses to effectively manage them.

How to manage Itineraries

Within the itinerary essential actions like booking, sending the guest app, processing payments and downloading PDFs are allowed.

Actions available within the itinerary

This article outlines the available PDF formats for itineraries each designed for specific documentation needs.

PDF formats of an itinerary

This section provides the option to add, update, or view the emergency contact for the itinerary.

Itinerary: Associations

This section provides the option to add, update or view the assignee for the itinerary.

Itinerary: Management

This section provides information on the automated emails scheduled to be sent to the trip leader of an itinerary.

Itinerary: Activity

Learn how to create, build and manage itineraries.

Manage your Itineraries

Here you will find a step-by-step guide to help you build a new itinerary in Triparound.

About Builder

This section displays essential information about the itinerary.

Itinerary

This section displays the travelers' information, including names and contact details, that can be easily edited for effective coordination.

Guests

This section provides details about the lodging associated with the itinerary and streamlines its management.

Accommodation

This section outlines the bookings related to the specific itinerary, covering all types of products.

Itinerary: Bookings

This section refers to the Transactions report, which shows the bookings and their associated amounts for the specific itinerary.

Price Tuning

Itinerary: Builder

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